coaching useful resources

Coaching Compacts

Coaching Compacts have been developed to assist the QI coaching network. A compact is an informal understanding and is a social contract, not a legal contract. A compact is about what staff are expected to “give” and “get” as part of the QI coaching. A compact demonstrates the benefits for both parties.

The following QI coaching compacts have been developed and are being tested:

• QI Coaching compact for coaching a delegate through Lothian Quality Academy    

• QI Coaching compact for staff who are QI coaches in NHS Lothian

• QI Compact for staff who have completed national QI training

Reference:
Shukla  S, Meyer L, Stingl, D (2009) Physician Compact: A tool for enhancing Physician satisfaction and improving communication. PEJ Jan/Feb 2009

• QI TOOLS

• Quality Academy

• Coaching Measurement framework

• Project Charter

• Process for Academy coaching

• Demings Lens of Profound Knowledge

• PDSA template

• Measurement plan template

• Fishbone template

• Recommended reading list

• Helpful coaching questions

• Introduction to Run Charts

• Introduction to Statistical Process Control (SPC) Charts