Adverse Event Management Training
There are a number of resources available for staff involved in Adverse Event Management
Core E-Learning Modules
Datix – A guide to Adverse Event Management
Course Aim: To ensure relevant NHS Lothian staff can manage, review, identify and share learning from adverse events using Datix, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.
Who should complete this module?
Anyone with responsibility for managing and reviewing adverse events in their ward/team/service e.g. Charge Nurses, Department Manager, Clinical Nurse Managers and Consultants.
What is covered?
Your role as a manager – ‘How to Review an Adverse Event’
How to get information, data for improvement and assurance from Datix
Running reports
Datix Dashboards
The importance of learning from adverse events, making service improvements and feeding back to staff
Click here to access the course on TURAS: Lothian : Datix - Adverse Event Management and Riddor
Adverse Event Reporting
Course Aim: To ensure NHS Lothian staff understand the importance of reporting adverse events and near misses for future learning and service improvement, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.
Who should complete this module?
All NHS Lothian staff
What is covered:
What is an adverse event
The types of adverse events that should be reported
How to report and adverse event accurately using DATIX
Why we need to report adverse events and near misses
Click here to access the course on TURAS: Lothian Health & Safety Course under Core Mandatory Learning
Section 4 is the Adverse Event Reporting section
Workshops/Training Sessions (delivered virtually and in person)
Systems Thinking Approach to (Level 1) Adverse Event Reviews (STAAR)
NHS Lothian has launched a new certificated training programme to build organisational capability in high-quality, systems-focused safety learning reviews. This training is targeted at those who will be a Lead reviewer of a Level 1 Significant Adverse Event Review.
Programme Overview
The STAAR programme comprises approximately 6 hours of independent online self-study, completed in weekly modules ahead of your cohort date, followed by a full day face-to-face interactive training session. On completion, participants will:
Receive a certificate of completion, which can be used as CPD evidence in line with GMC, NMC and HCPC regulatory requirements
Join the NHS Lothian register of trained Safety Learning Reviewers
Gain access to the Safety Learning Reviewers Community of Practice
Gain early access to, and involvement in, the new Safety Learning Review process launching in September 2026
Participants commit to completing at least one Level 1 Safety Learning Review as part of the new process from September 2026 onwards.
The programme is delivered by Prof. Paul Bowie, Dr. Ross Paterson and Cheryl Tudor.
Current cohort status
Cohorts 1–4 (June–September 2026) are now fully allocated. Cohorts 5–7 are being planned for September–November 2026.
Register your interest for future cohorts
Please discuss this with your aligned AMD/AND or equivalent prior to registration. To register your interest in a future cohort, please complete the form below.
If you have any questions, please contact the Quality Academy team at loth.qiacademy@nhs.scot
Additional E-Learning
Duty of Candor
Course Aim: To help understand what the Duty of Candor provisions means for you.
Who should complete this module?
All staff involved with communicating with patients and families following an adverse event.
Module 1 – Understanding Duty of Candour
By the end of this module, you will be able to:
Explain the Duty of Candour provisions within the act
Identify when and how to enact Duty of Candour
Reflect on the importance of openness and honesty from a service user perspective
Click here to access module
Module 2 – Enacting the Duty of Candour Legislation in Scotland
By the end of this module you will be able to:
Explain the Duty of Candour provisions within the Act, and how this affects your practice
Describe the key components involved in making an apology, and your obligations to include the people affected by the incident
Outline the conditions required to create a culture conducive to openness and learning
Explain why openness and learning is important to those who access our services
Click here to access module on Turas
Compassionate communication skills training course
NES is offering compassionate communication skills training focused on how to include patients and family in adverse event reviews. Participants attend three online half-day sessions covering a mix of interactional skills, theory, and practical strategies for inspiring effective communication and one peer support session.
For more information, please email nes.personcentredcare@nhs.scot
Human Factors Hub
Human Factors/Ergonomics (Safety Science) for Patient Safety Level 1
Human Factors / Ergonomics e-Learning module produced by Loughborough University.
Learning Outcomes:
Discuss the use of Human Factors as a way of thinking about everyday work and how it relates to health and social care. Think about how Human Factors can improve the performance and well-being of people (patients and staff), teams and organisations by design and an integrated systems approach. Plan to use Human Factors to help with your safety challenges.
Type: eLearning
Audience: General audience
Click here to access module
Here is a link to the NES Human Factors HUB