Adverse Event Management Training
There are a number of resources available for staff involved in Adverse Event Management
e-Learning Modules
Datix – A guide to Adverse Event Management
Course Aim: To ensure relevant NHS Lothian staff can manage, review, identify and share learning from adverse events using Datix, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.
Who should complete this module?
Anyone with responsibility for managing and reviewing adverse events in their ward/team/service e.g. Charge Nurses, Department Manager, Clinical Nurse Managers and Consultants.
What is covered?
Your role as a manager – ‘How to Review an Adverse Event’
How to get information, data for improvement and assurance from Datix
Running reports
Datix Dashboards
The importance of learning from adverse events, making service improvements and feeding back to staff
Click here to access the course on TURAS: Lothian : Datix - Adverse Event Management and Riddor
Adverse Event Reporting
Course Aim: To ensure NHS Lothian staff understand the importance of reporting adverse events and near misses for future learning and service improvement, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.
Who should complete this module?
All NHS Lothian staff
What is covered:
What is an adverse event
The types of adverse events that should be reported
How to report and adverse event accurately using DATIX
Why we need to report adverse events and near misses
Click here to access the course on TURAS: Lothian Health & Safety Course under Core Mandatory Learning
Section 4 is the Adverse Event Reporting section
Workshops/Training Sessions (delivered virtually and in person)
We are currently reviewing our Quality Academy training around SAEs and our regular virtual and in person training is currently on hold. We expect to launch our new offering in February 2026.
If you have been commissioned to undertake a Level 1 SAE review, specific support will be provided to you by your aligned Facilitator. Links to other resources will be posted here as they develop.
Other online training available via Turas
Duty of Candor
Course Aim: To help understand what the Duty of Candor provisions means for you.
Who should complete this module?
All staff involved with communicating with patients and families following an adverse event.
Module 1 – Understanding Duty of Candour
By the end of this module, you will be able to:
Explain the Duty of Candour provisions within the act
Identify when and how to enact Duty of Candour
Reflect on the importance of openness and honesty from a service user perspective
Click here to access module
Module 2 – Enacting the Duty of Candour Legislation in Scotland
By the end of this module you will be able to:
Explain the Duty of Candour provisions within the Act, and how this affects your practice
Describe the key components involved in making an apology, and your obligations to include the people affected by the incident
Outline the conditions required to create a culture conducive to openness and learning
Explain why openness and learning is important to those who access our services
Click here to access module on Turas
Compassionate communication skills training course
NES is offering compassionate communication skills training focused on how to include patients and family in adverse event reviews. Participants attend three online half-day sessions covering a mix of interactional skills, theory, and practical strategies for inspiring effective communication and one peer support session.
For more information, please email nes.personcentredcare@nhs.scot
Human Factors Hub
Human Factors/Ergonomics (Safety Science) for Patient Safety Level 1
Human Factors / Ergonomics e-Learning module produced by Loughborough University.
Learning Outcomes:
Discuss the use of Human Factors as a way of thinking about everyday work and how it relates to health and social care. Think about how Human Factors can improve the performance and well-being of people (patients and staff), teams and organisations by design and an integrated systems approach. Plan to use Human Factors to help with your safety challenges.
Type: eLearning
Audience: General audience
Click here to access module
Here is a link to the NES Human Factors HUB