There are a number of resources available for staff involved in Adverse Event Management


e-Learning Modules
Workshops/Training Sessions
TURAS e-Learning
Register interest

e-Learning Modules

Datix – A guide to Adverse Event Management

Course Aim: To ensure relevant NHS Lothian staff can manage, review, identify and share learning from adverse events using Datix, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.

Who should complete this module?
Anyone with responsibility for managing and reviewing adverse events in their ward/team/service e.g. Charge Nurses, Department Manager, Clinical Nurse Managers and Consultants.

What is covered?

  • Your role as a manager – ‘How to Review an Adverse Event’

  • How to get information, data for improvement and assurance from Datix 

    • Running reports

    • Datix Dashboards

  • The importance of learning from adverse events, making service improvements and feeding back to staff

Click here to access the course on TURAS: Lothian : Datix - Adverse Event Management and Riddor

Adverse Event Reporting

Course Aim: To ensure NHS Lothian staff understand the importance of reporting adverse events and near misses for future learning and service improvement, in compliance with the NHS Lothian Adverse Events Management Operational Policy and Procedure.

Who should complete this module?
All NHS Lothian staff

What is covered:

  • What is an adverse event

  • The types of adverse events that should be reported

  • How to report and adverse event accurately using DATIX

  • Why we need to report adverse events and near misses

Click here to access the course on TURAS: Lothian Health & Safety Course under Core Mandatory Learning

Section 4 is the Adverse Event Reporting section


Workshops/Training Sessions (delivered virtually and in person)

We are currently reviewing our Quality Academy training around SAEs and our regular virtual and in person training is currently on hold. We expect to launch our new offering in February 2026.

If you have been commissioned to undertake a Level 1 SAE review, specific support will be provided to you by your aligned Facilitator. Links to other resources will be posted here as they develop.


Other online training available via Turas

Duty of Candor

Course Aim: To help understand what the Duty of Candor provisions means for you.

Who should complete this module?

All staff involved with communicating with patients and families following an adverse event.

Module 1 – Understanding Duty of Candour  

By the end of this module, you will be able to: 

  • Explain the Duty of Candour provisions within the act

  • Identify when and how to enact Duty of Candour

  • Reflect on the importance of openness and honesty from a service user perspective

    Click here to access module

Module 2 – Enacting the Duty of Candour Legislation in Scotland

By the end of this module you will be able to:

  •   Explain the Duty of Candour provisions within the Act, and how this affects your practice

  • Describe the key components involved in making an apology, and your obligations to include the people affected by the incident

  • Outline the conditions required to create a culture conducive to openness and learning

  • Explain why openness and learning is important to those who access our services

 

Click here to access module on Turas

Compassionate communication skills training course

NES is offering compassionate communication skills training focused on how to include patients and family in adverse event reviews. Participants attend three online half-day sessions covering a mix of interactional skills, theory, and practical strategies for inspiring effective communication and one peer support session.

For more information, please email nes.personcentredcare@nhs.scot


Human Factors Hub

Human Factors/Ergonomics (Safety Science) for Patient Safety Level 1

Human Factors / Ergonomics e-Learning module produced by Loughborough University.

Learning Outcomes:
Discuss the use of Human Factors as a way of thinking about everyday work and how it relates to health and social care. Think about how Human Factors can improve the performance and well-being of people (patients and staff), teams and organisations by design and an integrated systems approach. Plan to use Human Factors to help with your safety challenges.

Type: eLearning

Audience: General audience

Click here to access module

Here is a link to the NES Human Factors HUB


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