Key Dates
Session 1
Friday 30th November 2018: 9am (Registration from 8:30) Session ends approx 16:30
Seminar Room 2, Chancellor’s Building, RIE, EH16 4SA (Google Maps)
Session 2
Tuesday 8th January 2019 9am (Registration from 8:30) Session ends approx 16:30
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 3
Tuesday 5th February 2019 (Registration from 8:30) Session ends approx 16:30)
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 4 - Presentation Day
Tuesday 5th March 2019 9am (Registration from 8:30) Session ends approx 16:30)
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 1
- Agenda for Session 1
- Introduction to QI
- Model for Improvement
- A simple guide to improving services
- Intro to QI video
- Process Mapping
- Planning Tools
- Systems Thinking
Please visit our Resources page to get more information and helpful guides to using the tools and techniques we cover on Day 1. For more information on Patient & Staff Experience click here
Session 3
Session 4
QI Charting Tool
NHS Lothian Analytical Services have developed a great tool to help you produce QI Charts.