April 2018 QI Network Newslettter for Mental Health

The April issue for the QI Network includes the Clinical Change Forum presentations that took place on the 29th of April, where Eileen Clark and Yocksan Bell presented thier Missing Person Project. Debra Bower and Suzy Cooke introduced The Prospect Model for interpersonal psychotheraoy interventions.

Two quality improvement projects from NHS Lothian were included on the programme for the Royal College of Psychiatrists in Scotland Winter Meeting at the Radisson Blu hotel in Glasgow on 26th January’18. Dr. Ihsan Kader and Dr. Rachel Brown presented ‘No place like home (treatment)’, a review of the development, work and effect of the Intensive Home Treatment Teams working in Edinburgh.

Download the latest issue to hear all the Quality Improvement taken place in Mental Health in NHS Lothian.

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Lothian Quality January updates

Jane Cheeseman talks about quality improvement in mental health and hears feedback from Jason Leitch

Watch the video to hear Jane Cheeseman talk about quality improvement in Mental Health as well as direct feedback from Jason Leitch, Nation Clinical Director for Patient Safety in Scotland.

QI Connect Series - Upcoming session on 21st of November 2017, 4pm - 5pm

QI Connect is provided in partnership with The Health Foundation as part of their Q Initiative which is supported and co-funded by NHS Improvement. Q is an initiative connecting people with improvement expertise across the UK.

QI Connect WebEx seriesHealthcare Improvement Scotland is currently hosting an exciting line up of monthly WebEx sessions presented by an exceptional global faculty.

Simply link in from your own desk to learn from national and international leaders in quality improvement.

Clinical Change Forum: 13th of September: An evening with Prof. Aziz Sheikh

Towards the Creation of a Learning Health and Care System

Digitised health and social care data offer numerous opportunities for enhancing population health and patient care. In this presentation, I will draw on examples of work I (and colleagues) have undertaken over the past 15 years using electronic health record derived data to better understand the epidemiology of diseases, evaluate the impact of clinical and public health interventions and increase the efficiency of clinical trials. I will then summarise the approaches we are currently pursuing to scale-up these efforts in order to facilitate the creation of a Learning Health and Care System and consider possible implications for Edinburgh/Lothian.


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What matters to you? Not, What's the matter with you? A reflection on what matters to you day 2017

‘What matters to you?’ – A simple and universally applicable question. It doesn’t matter whether you are a patient, a carer, a family member, a member of the public or a member of staff, it asks; what matters to you as a person? What is important for you? It highlights what the priorities are for people in their lives.

This is helpful for caring for people because it lets clinicians and other staff develop relationships and understand what people want to prioritise. This can inform medical treatment, and ensures staff can deliver high quality care.

What is high quality care? It should be safe, effective and person centred. High quality care is partly about the treatment people receive, how it is delivered and ensuring that it is in a safe, clean environment. The extent to which care is effective and person centred depends upon understanding what is important to people receiving care. One person’s idea of effective treatment may be another person’s nightmare, so it is incredibly important that we always ask.

Here are a few clips from Executive Medical Director, Tracey Gillies and Chief Quality Officer, Simon Watson, telling us what matters to them and highlighting the importance of this question:

What matters to our staff in NHS Lothian? – It is important as an employer that we understand what our employees value. We know that we have an incredible workforce that regularly goes above and beyond to deliver amazing care, so it is essential that we also look after their needs. One of the key aspects of delivering high quality services is that staff feel listened to and trusted; asking them what matters to them is one way of establishing this feeling of caring and trust. We want to value and nurture our workforce to develop the leaders of tomorrow, which is essential for steering NHS Lothian through future challenges. And there will be challenges… we need a workforce that is empowered, flexible and unafraid to try things and maybe sometimes get it wrong.

Here is a clip from some staff members telling us what matters to them on What Matters to You day at the Western General Hospital: 

Royal Edinburgh Hospital Clinical Change Forum 22nd June 2017

When:  22nd June 2017, 17:00 – 18:30

Location: Royal Edinburgh Hospital, Kennedy Tower, Small Lecture Theatre

Everybody is welcome to come along to hear about the way Quality Improvement processes are used in Mental Health, Psychology Services and CAMHS.


17:00 – 17:05 - Welcome and Introduction, Jane Cheeseman

17:05 – 17:25 - The ADHD Assessment Pathway in CAMHS – Beginning a QI project, Gwyneth Bruce and Margaret Monan

17:25 – 17:45 - The Works - Individual Placement and Support (IPS) model, Lynn Ritchie

17:45 – 18:05 - Improving access to adult mental health beds, Mike Reid

18:05 – 18:25 - Gaining a better understanding of patient experience in pain management and using PDSA Cycles, Linsay Brassington and Kate Hopkins

18:25 – 18:30- Thank you and close

To register for the event, email Lothian.Quality@nhslothian.scot.nhs.uk