The NHS Lothian Steering Group for Quality Improvement (QI) in Primary Care is proud to present this Primary Care Quality Improvement Plan for the next three years (2021-2024).  This plan underscores our aim to develop a sustainable strong culture of continuous and measurable quality improvement across all Primary Care services in Lothian to ensure care is safe, effective, patient-centred, timely, efficient and equitable.

Our objectives for the Network as outlined in the Plan are:

• Building a collective will and commitment to improve quality and safety in primary care

• Responsive adaptable quality planning to meet current priorities/pressures

• Strengthening local leadership for quality management, including support of Cluster Quality Leads

• Continuing to build capacity and capability for QI through training and improvement coaching

• Increasing patient and staff involvement in the network, the Quality Improvement Enhanced Service and across Cluster and Health and Social Care Partnership projects and innovative non-Enhanced Service improvement work

• Scale and spread projects with clinical impact or which demonstrate significant value, efficiency or patient experience.