Key Dates

Session 1

Tuesday 2nd April (Registration from 8:30)  Session ends approx 16:30

Scottish Health Service Centre, Crewe Road South, EH4 2LF (Google Maps)

Session 2

Tuesday 7th May 9am (Registration from 8:30) Session ends approx 16:30

Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)

Session 3

Thursday 6th June 9am (Registration from 8:30) Session ends approx 16:30)

Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)

Session 4 - Presentation Day

Tuesday 20th August (Registration from 8:30) Session ends approx 16:30)

Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)


Session 1

Please visit our Resources page to get more information and helpful guides to using the tools and techniques we cover on Day 1. For more information on Patient & Staff Experience click here

Session 2

Session 3

Session 4

QI Charting Tool

NHS Lothian Analytical Services have developed a great tool to help you produce QI Charts.