Key Dates
Session 1
Tuesday 2nd April (Registration from 8:30) Session ends approx 16:30
Scottish Health Service Centre, Crewe Road South, EH4 2LF (Google Maps)
Session 2
Tuesday 7th May 9am (Registration from 8:30) Session ends approx 16:30
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 3 - PROJECT CHARTERS DUE 3RD JUNE!!
Thursday 6th June 9am (Registration from 8:30) Session ends approx 16:30)
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 4 - Presentation Day
Tuesday 20th August (Registration from 8:30) Session ends approx 16:30)
Edinburgh Training & Conference Venue, 16 St Mary's Street, Edinburgh EH1 1SU (Google Maps)
Session 1
Please visit our Resources page to get more information and helpful guides to using the tools and techniques we cover on Day 1. For more information on Patient & Staff Experience click here
Session 3
- Agenda for Session
- Experience Based Co-Design
- Experience Based Co-Design 2
- Managing Change
- Human Factors
Session 4
QI Charting Tool
NHS Lothian Analytical Services have developed a great tool to help you produce QI Charts.