Improving Access & Managing Demand Planning Toolkit
This toolkit was developed after consultation with multiple primary care team members across NHS Lothian.
The resources included are guides for how to implement this work in your practice. They should be adapted so that they best suit and reflect your practice’s environment and context.
Please let us know if you implement this toolkit within your practice. Feedback is welcome.
Please contact us if you require any support utilising this toolkit in your practice.
Please save the toolkit to your computer so that you do not need to download it multiple times.
Toolkit version 1.27. Last updated August 2022
“This is a comprehensive and clear resource for practices to use. It would have been very helpful when we were planning our change... I am so glad to see that this crucial area of GP work is now firmly on the QI agenda, and a topic of debate amongst most Lothian practices.”