Completed/Active projects from Cohort 1 - what was achieved? Do we want to have a link to the presentations here so that people can have a look, or do we want to use videos we have of presentations?
Being Open
The aim of the Being Open iniative was to improve the quality of the patient experience following an adverse event (an unwanted/unexpected outcome of care) by communicating promptly, openly and compassionately so that the patient/family (and staff) are better able to cope with the consquences of what has happened. Click on the poster to learn more about the success of this QI initiative.
Click to enlarge
Other areas of Improvement outwith Academy
Voice of Patient?