HR Resources — Lothian Quality

VIDEOS

Watch here the voice of the customer video on "What Quality means to you"

PRESENTATIONS

Click on the link to download the presentation delivered at our annual HR&OD event by Dr Shelly Jeffcott on Human Factors

HR & OD Resources

King’s Fund - Making the case for quality improvement: lessons for NHS boards and leaders

King’s Fund Caring to Change – How compassionate leadership can stimulate innovation in healthcare

for more resources