Build will and conditions for change

Successful change occurs when there is commitment, a sense of urgency or momentum, stakeholder engagement, openness, clear vision, good and clear communication, strong leadership, and a well executed plan.

Introductory documents on Theory of change

Interviews from the Quality Vs Cost Conundrum event held on the 13th August 2015.
Brent C James from Intermountain Healthcare delivers his Quality Vs Cost Conundrum presentation at the NHS Lothian event held on the 13th August 2015.

Visual storyboard based on Insight 17 - 'Culture change in the public sector'. It depicts how organisational culture change can be enabled and sustained and offers some evidence for how culture change happened in the Highlands in relation to the Getting it right for every child (GIRFEC) Highlands Pathfinder programme.