Identify specific change ideas, test & refine in context
Measuring needs to take place before, during and after the project. Beforehand, it provides a baseline against which any improvements can be measured. During the project, it enables you to chart progress and adjust approaches if necessary. After the project, it shows what has been achieved and, if it is successful, can be used as a basis for rolling out the approach more widely.
The NHS Lothian Analystical Service Team have created a NHS Lothian Quality Improvement Charting Tool. A resource that staff across NHS Lothian can use to generate run charts and X charts in a consistent way, as well as helping to identify "signals" in the data that merit further discussion. The tool and a video tutorial with guidance about how to use the tool with different types of data is now available for all staff across NHS Lothian.