The Improvement Journey
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Guide to Quality Improvement & Improvement Tools
Truths for improvers
Dr Simon Watson (former Chief Quality Officer) presented at the Doctors in Training: A Quality Showcase in July 2019. He spoke of the truths for improvers that he has learned.
Dr Watson highlighted that for improvers:
Your only constant will be change
You won’t know unless you try
Don’t be best, be better
Pursue excellent in the basics
Overcome your fear of failure
Only ‘do with’; never ‘do to’ or ‘do for’
Know systems or know nothing
Always think about variation
Always learn
Make it personal
Be part of something bigger than yourself
Dr Watson’s presentation is an important reminder of the fundamentals of improvement. His presentation can be found here.