COACH DEVELOPMENT DAYS
COACHING DEVELOPMENT DAY - 28th of June at SHSC
On the 28th of June the coaches had the opportunity to discuss their role, go over what has gone well and what do they need help with.
Simon Watson presented the NHS Lothian Quality Strategy 2018-2023 and the coaches were able to ask questions to clarify any concerns.
As always it was a very useful day and thank you all for coming. Please see here all documents and notes from the session.
COACHING DEVELOPMENT DAY - 15th November at the Faith Mission Gilmerton
The aim of session is to provide coaches with the opportunity to practically apply learning & develop skills
Exercise identifying skills for directory with Jo Bennett
Lessons Learned from Coaching
Listening Skills with Sue Sloan & Yvonne Cuthbertson
Coaching Simulation lead by Annette
Practical application of capability analysis with Matt Tite
Practical application of QI Life by Maria Holancova
Coaching Development Event 28th of June 2017
The focus of this event will be sharing and learning about challenges and successes with regard to coaching.
The session is going to be for coaches and analysts, it will cover topics such as : Access to resources, How QI life can help you as a coach, Agreeing a common language.
Liz Bream will cover the role of the coach in relation to patient experience and health literacy. Jo Bennett and Annette Henderson will review the responsibilities of the coaches.
Matt Tite will lead the practical activities in the afternoon.
Download here the presentations from the 28th of June Coaching Development Day
22nd of May Coaching Development Event
The aim of this event was to provide the QI Coaches with an update on the ongoing Clinical Programmes and the tools being used. The plan for the event was to review the QI approach in Lothian to gain understanding, to enable coaches to support the many projects that fall under the headings of demand, capacity and access, but are in fact an aspect of the care flow process model which is the Lothian QI approach.
Matt Tite, expert information analyst, presented key topics to support coaching of QI activity with front line teams in Lothian and facilitated discussion on "What key questions should we be asking", "How capable is your system", "capability modelling" and "frequently asked data questions".
12th October 2016 Coaching Development Event
This was the first coaching event. Annette Henderson, has been appointed as QI Coaching Lead, and the aim of the session was to ensure a consistent approach of coaching activity across Lothian. Identified coaches were assigned to clinical teams on the Quality Academy, with clarification of milestones and expectations of their role as coaches.
Matt Tite facilitated the session, and led the coaches through key aspects of QI methodology:
• Measurement for Improvement
• 7 Steps to Measurement & Driver diagrams
• Understanding and mastering SPC and Pareto
• SPC practical application
• Understanding capability analysis
• Applying Return on Investment techniques to improvement projects