Key Dates

Session 1

Tuesday 20th February  2018

SHSC Conference and Training Centre, Crewe Road South (Google Maps) 

Session 2

Wednesday 28th March 2018 9am (Registration from 8:30) Session ends approx 16:30)

Nelson Room, Pollock Halls, 18 Holyrood Park Rd, Edinburgh EH16 5AY(Google Maps)

Session 3

Thursday 26th April 2018 9am (Registration from 8:30) Session ends approx 16:30)

SHSC Conference and Training Centre, Crewe Road South (Google Maps) 

Session 4

Tuesday 12th June 2018 9am (Registration from 8:30) Session ends approx 16:30)

SHSC Conference and Training Centre, Crewe Road South (Google Maps) 

 


Session 1

Please visit our Resources page to get more information and helpful guides to using the tools and techniques we cover on Day 1. For more information on Patient & Staff Experience click here

Session 4

Useful Documents

We are happy for you to use any version of the Project Charter which helps you! Here are a couple of template versions, please work with your coach to complete.

QI Charting Tool

NHS Lothian Analytical Services have developed a great tool to help you produce QI Charts.