Coaches.png

Evidence has shown that those who have coaching support are more likely to be successful in improvement through learning and adapting improvement knowledge, skills and abilities and enhanced group dynamics.

You have been allocated Quality Improvement Coach/es who will help you to establish a project and support you through your improvement journey.

At the training days each table will have an allocated facilitator to support learning on the day as the feedback from previous cohorts has been that this is immensely helpful.

Frequency of coaching

The coaches will meet you in between each of the taught days and one post qualification session if required. It is helpful if the dates are agreed in advance and prioritised for the entire period of coaching. Effective communication and ensuring meetings take place is a joint responsibility. Once you know who your coach is it is advisable to make contact with them before the first session to arrange coaching appointments.

 Evaluation and queries

The coaching is evaluated throughout the programme so that we can learn and improve and we encourage you to provide honest feedback to assist this process, but do not hesitate to question or escalate any coaching queries or issues to Julia Mackel during the training and I will do my best to resolve them as quickly as possible.

Julia.Mackel@nhslothian.scot.nhs.uk