Evidence has shown that those who have QI coaching support are more likely to be successful in progressing a QI project

You have been allocated Quality Improvement Coaches who will help support you through your improvement journey. The list indicates who your coach(es) are. You will find their email addresses on the global address book. If you have any questions or issues, please contact Julia Mackel, QI coaching lead at julia.mackel@nhslothian.scot.nhs.uk

Frequency of coaching

Where possible the coaches will meet with you before session 1 of the academy and then meet with you in-between the taught sessions to help your project progress. It is helpful if the coaching appointments are agreed in advance for the duration of the course. Delegates are responsible for contacting their coach to arrange the coaching appointments.

Evaluation and queries

The coaching is evaluated throughout the programme so that we can learn and improve and we encourage you to provide honest feedback to assist this process.

Any concerns regarding coaching should be escalated as early as possible to the QI Coaching lead Julia Mackel so it can be resolved quickly. 

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