The endoscopy service in NHS Lothian is gearing up for their first Engagement Event, this will endorse the individuals empowerment to experiment. The service will present the plan for the service and data that will illustrate the current standing of the service. We look forward to participants contributing and thinking about their own context within the service and we are excited about generating new ideas that will enhance patient experience, staff experience and operational effectiveness.
On Friday the 27th of August Grahame Cumming, Innovation Manager attended the presention on this collaborative project between the Glasgow School of Art and NHS. The project was to design co-operatively between GSA interns and staff, NHS staff and users, information that would improve the user experience. The result of this project is a well designed Patient Guidebook to take the patient's through thier endoscopy journey.
CAMHS is the specialist mental health service for under 18’s.
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